How to disable Create button which appear when duplicate record is found.

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  • william34
    Junior Member
    • Jun 2023
    • 21
    #1

    How to disable Create button which appear when duplicate record is found.

    Hi,
    When I try to create a duplicate record it shows 'Create' button which still allow creating record.
    How can I disable it.

    ​
    Tags: None
    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9495
      #2
      Hi,

      Not possible w/o changing code. Workaround: API Before-Save script that will re-check duplicates and throw an error regardless duplicate checking is suppressed (`recordService\skipDuplicateCheck`).
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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        • william34
          Junior Member
          • Jun 2023
          • 21
          #3
          Hi yuri​,
          Thanks for the help

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