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Case status now showing in list view when using mobile

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  • Case status now showing in list view when using mobile

    Hi!

    The Status field for cases only has width in % as option in the layout settings. This makes it not show up when using mobiles or any view with less than 1000px width.

    Is there any way to add a static width like "Width in px" to the status field like most other fields have? This would solve it so that field can be viewed on phones as well.




  • #2
    Sorry, I found it. Seems to be a bug (maybe a feature?) in the UI. Removing the number in width% and tabbing out to another field revealed the width in px.

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    • #3
      Not bug? Intentional design?

      You can either use % or px only. Not "if this use that" for this function.

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      • #4
        No, but if one is set, the other one is gone. To switch from % to px you have to empty the field first, then move the marker outside the box (click anywhere else). Seems to be a bug, and if not it's not very intuitive. If intended, a radio button to select one or the other would be preferred. Not a problem knowing this now, but someone else might not.

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        • #5
          We should not have added the "px" parameter to UI. It was added relatively recently, existed only internally. We would have avoided it reported as a bug then.

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          • yuri
            yuri commented
            Editing a comment
            Adding a separate field was a a few minutes task. Adding a completely new field view would have taken much more time. I didn't have spare time for the last few years.

          • yuri
            yuri commented
            Editing a comment
            When a field is added to the layout, both parameters are empty and visible.
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