Email setup using port 465 does not work

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  • murugappan
    Active Community Member
    • Aug 2017
    • 467

    Email setup using port 465 does not work

    Espocrm Versions: 7.2.7 (php 7.4) to 7.4.4 (php 8.1)

    Description of problem:

    I set up the smtp configuration for the Outbound emails and personal/group email with SMTP port as 465 (TLS) gives error 0 as follows (from the logs):

    Version: 7.4.4
    [2023-05-10 12:17:47] ERROR: Email sending error: Could not read from sysdev.emastpa.com.my
    [2023-05-10 12:17:47] WARNING: Email sending:Unknown error.; 0


    Version: 7.2.7
    [2023-05-10 09:56:02] ERROR: Email sending error: Could not read from staging.emastpa.com.my [] []
    [2023-05-10 09:56:02] WARNING: Email sending:Unknown error.; 0 [] []​

    But no problems occurs when i set the SMTP port to 587 (TLS).
  • yuri
    Member
    • Mar 2014
    • 8444

    #2
    I use SSL on 465 and it works fine.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment


    • murugappan
      murugappan commented
      Editing a comment
      yuri thank you. I restest with my own utility program and i found that it was our hosting provided. They are recommending I use port 587 which i do not agree as it is a non-SSL port. Anyway, its not a espocrm problem. Please consider this post as closed.
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