How to archive mails from INBOX

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  • CCNL
    Junior Member
    • Mar 2023
    • 2

    How to archive mails from INBOX

    Hello guys,

    I am new into EspoCRM and have my outlook integration working. Once i receive mails in my INBOX, they got imported as well in Espo.
    But once i move my mails to my archive folder or remove them, how can i achieve those mails are moved from the INBOX folder in Espo as well to the right directory?

    Waiting for the responses,
  • esforim
    Active Community Member
    • Jan 2020
    • 2204

    #2
    I don't think it is possible, all Email are download onto EspoCRM and (at best can be marked as read) it doesn't do POP/IMAP connection to do update.

    I'm not sure if Workflow even help in this matter, perhaps you can work out someway to sync it but there is not much information to do this.

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