Workflow doesn't work: move to folder

[ShulzR]

Hello,
EspoCRM doesn't have bcc filter, so it tries to bypass the problem and create a workflow that will move the email to the folder if the 'to' field is empty. Worfflow executes, but the message is not moved to the folder with the given ID. Why?

[yuri]

Hi,

Email Folders are personal (for users). Workfows tool can't operate them. As of the next v7.3 version there will be group email folders. Workflow will be able to operate them.

[yuri]

Possible workaround.

Use formula:

record\updateRelationColumn('Email', $emailId, 'users', $userId, 'folderId', $folderId);

[ShulzR]

Thank you! It works