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How to embed a video into a record such as knowledge base article?

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  • How to embed a video into a record such as knowledge base article?

    [searched whole forum, can't find a solution]

    Hey guys, simple task that I can't resolve yet, add vimeo/youtube videos to a knowledge base article.
    I tried by adding WYSIWYG field with, w/out iframe enabled, I just can't embed the video

    It's a simple knowledge base article, but I need a video from a YouTube to be embedded above the article's text, not an attachment.
    Not a dashlet. Could be a side element, but belonging to the record.

    <iframe width="560" height="315" src="" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

    Last edited by Russ; 09-29-2022, 10:36 PM.

  • #2
    This should work with the HTML Video Tag:

    <video controls="" height="240" width="320">
    <source type="video/mp4" src="path/to your/video">
    <source type="video/ogg" src="movie.ogg">
    Your browser does not support the video tag.
    Maybe you will have to upload the video first (e.g. in the documents), grab the ID and put that into the path as well. I did not test this, but should work.‚Äč


    • #3
      Thank you so much, but is there a way embed a youtube video? Since youtube has all the company videos already..


      • #4
        normally that should work with an iFrame, but obviously the editor strips everything like an iFrame. I did not find how to prevent that.
        One workaround could be, that you put instead an image (screenshot) of your video and link that to the youtube video.


        • #5
          Thanks shalmaxb!
          No other options?


          • shalmaxb
            shalmaxb commented
            Editing a comment
            unfortunately not