Can't edit group email account (7.1.7)

[dimyy]

Log file:

Строка 11302: [2022-06-16 07:48:01] DEBUG: API (403) PUT /InboundEmail/612e2b585f7afcba8; Input data: {"useImap":false,"addAllTeamUsers":false}; Route pattern: /{controller}/{id}; Route params: Array ( [controller] => InboundEmail [action] => update [id] => 612e2b585f7afcba8 ) [] []
Строка 11303: [2022-06-16 07:48:01] NOTICE: (403) PUT /InboundEmail/612e2b585f7afcba8; line: 723, file: /home/work/public_html/application/Espo/Core/Record/Service.php [] []

The error is reproduced on two systems. I try users with admin password, super admin, group account owner. The result is the same.

[yuri]

Not reproducible on my instances.

[dimyy]

We have two different instances. The only unifying system is an upgrade from the 6th version

[lazovic]

Hi dimyy,

Try removing this account and adding it again.
Will the error occur again? Check it, please.

[dimyy]

I can't add new accounts with the same error. Also I am trying to create a new admin user. The new admin user also cannot edit old accounts and cannot create new ones.

[dimyy]

Interesting. In cache\application\acl"myUserId".php I see:

'Extension' => (object) [
'create' => 'no',
'read' => 'all',
'edit' => 'no',
'delete' => 'all'
],
'ExternalAccount' => true,
'Import' => true,
'InboundEmail' => (object) [
'read' => 'all'
],
'Integration' => (object) [
'read' => 'all',
'stream' => 'all',
'edit' => 'all',
'delete' => 'all',
'create' => 'yes'
],
'Job' => (object) [
'create' => 'no',
'read' => 'all',
'edit' => 'no',
'delete' => 'all'
], 

InboundEmail have only "read" permission.
If I manually add "delete" permission: all ok

[yuri]

Maybe you have custom metadata > scopes > InboundEmail.

[dimyy]

Your are absolutely right!

Customization required granting rights to group mailboxes and aclActionList keys were added