Error while sending E-Mail after server moving.

[florian]

I moved my EspoCRM (version 7.1.3) from one server to another. After this, there is an error while sending e-mail out.

In my log, I can see:

[2022-04-28 08:47:59] ERROR: Email sending error: cannot connect to host; error = stream_socket_client(): unable to connect to ssl://mx2e12.netcup.net:465 (Network is unreachable) (errno = 0 ) [] []
[2022-04-28 08:47:59] WARNING: Email sending:Email sending error.; 500 [] []

The E-Mail Server is running and if I use for example Thunderbird I can send e-mail outgoing. The server is reachable with Thunderbird.

I can receive e-mails in my EspoCRM Inbox, the cron is running.

Any idea?

Thanks for helping!
--
Florian

[shalmaxb]

correct port?

[item]

Hi,
what is your server operating system ? old and new ?

maybe you need to check selinux and firewall : https://linux.die.net/man/8/sendmail_selinux

setsebool -P httpd_can_sendmail 1

search google for your operating system and firewall and selinux (i think it's on all linux distribution)

[florian]

correct port?

Hey, yes it is still the same Port (465) for the SSL SMTP. With the Port Thunderbird is still working for outgoing Mails. I don't think, the Port is the Problem.

[florian]

Hi,
what is your server operating system ? old and new ?

maybe you need to check selinux and firewall : https://linux.die.net/man/8/sendmail_selinux

setsebool -P httpd_can_sendmail 1

search google for your operating system and firewall and selinux (i think it's on all linux distribution)

I use Shared Webhostig. Now it is GoDaddy Germany - it is Linux Hoting.

I found this on the GoDaddy Site:

https://my.godaddy.com/help/send-form-mail-using-an-smtp-relay-server-953

Could this be the Problem? I use the Linux (cPanel) -Hosting.

Thank you for Helping!

[item]

Hi,
as you give some info this must be good. (i don't know godaddy or cpanel)
Port: 25
SMTP Authentication: none
SSL or Secure Connection: None
Server or Host : localhost

in your case, you can test as above.
if the mail go to spam, you need to add in dns : https://www.altospam.com/glossaire/spf.php ...
some provider disable "port/smtp".. so you need to use provider "relay" with login/pass/port

The relay, is something like so : crm send mail to relay (need login/pass generaly), relay dispatch to recepeint mail. sample "gmail, office365..."

[emillod]

Hello Guys,
for 90% you have wrong email configuration. host shouldn't be localhost, you should have login and password.
Plase check this https://blog.cpanel.com/setting-up-a...mtp-in-cpanel/

[florian]

Hey,

thank you all for your answers. But I went off from GoDaddy shared Host for running EspoCRM. It is not possible to send Mails with SMTP over a external Mailserver, which is not running at GoDaddy. This ist no good solution for me.

[emillod]

Are you able to send emails from mail client installed on computer? For example thunderbird?