Cannot convert lead to account?

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ulat
    Junior Member
    • Sep 2021
    • 21

    Cannot convert lead to account?

    If I select a lead I can just convert to contact or saleopportunity - not to contact?! How I can add the checkbox to be able to convert to accounts?
  • lazovic
    Super Moderator
    • Jan 2022
    • 810

    #2
    Hello ulat,

    By default you can convert a lead to contact, account and opportunity.
    Have you made any changes to the code of the EspoCRM files? Perhaps they created some new ones.
    Just in case, please check Espo's error log.

    Comment

    • ulat
      Junior Member
      • Sep 2021
      • 21

      #3
      Nope. I have added some fields to contacts but I have not done any modifications on the source code.

      Comment

      • lazovic
        Super Moderator
        • Jan 2022
        • 810

        #4
        Try in Administration > Entity Manager > Account > Edit check the "Disabled" mark box, save the entity, make a rebuild in the Administration, then go from the opposite - uncheck "Disabled" mark box in the "Account" entity editor, rebuild again and try to convert the Lead again.

        Comment

        Working...