Follow record in email notification

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  • Enju
    Senior Member
    • Apr 2018
    • 128

    Follow record in email notification

    Hello,
    My users receive e-mails with notifications about the creation of a new Case / Opportunity. Is there any placeholder to include it in the email body to follow Case/Opportunity?
  • lazovic
    Super Moderator
    • Jan 2022
    • 809

    #2
    Originally posted by Enju
    Hello,
    My users receive e-mails with notifications about the creation of a new Case / Opportunity. Is there any placeholder to include it in the email body to follow Case/Opportunity?
    Hi Enju,

    You can try using API (see "Follow record"):

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