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  • Follow record in email notification

    Hello,
    My users receive e-mails with notifications about the creation of a new Case / Opportunity. Is there any placeholder to include it in the email body to follow Case/Opportunity?

  • #2
    Originally posted by Enju View Post
    Hello,
    My users receive e-mails with notifications about the creation of a new Case / Opportunity. Is there any placeholder to include it in the email body to follow Case/Opportunity?
    Hi Enju,

    You can try using API (see "Follow record"):

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