BPM Create case with lead capture payload

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  • fstrizzi
    Junior Member
    • Dec 2021
    • 2

    BPM Create case with lead capture payload

    Hi, I'm using BPM to create a case after a lead capture event, I'm trying to access lead capture payload to use that as case description, I tested a lot of formulas, variables, without luck.

    Any ideas how can I achieve this?

    Thank you
  • lazovic
    Super Moderator
    • Jan 2022
    • 820

    #2
    Hi fstrizzi,

    Try to create a Workflow with a Target Entity "Lead Capture Log Record" and set the action "Create Record" > Case, then click a button "Add Field" > Description > field Lead Capture.Payload.

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    Working...