Hello Everyone!
Has anyone ever had any success importing emails into EspoCRM? We're getting down to the 11th hour preparing for our big production migration onto EspoCRM on November 1st, and I'm trying to ensure all my i's are dotted and t's are crossed while we get off of horrible Zoho CRM.
Zoho apparently doesn't have any means to export email data out of their system... Even if we POP3 all our end-user emails, and allow email data to sync over to their mail servers, there's still apparently NO WAY to export that email data along with the account and contact relationships/links. However I see that via the History panel on the EspoCRM you can archive emails from the past.
Therefore, I'm trying to think of alternative ways... We are a Google G-Suite/Workspace environment, so all the emails in-question are still in my end-users' mailboxes. Is there maybe some way through working with the APIs to have EspoCRM scan our Gmail accounts and where recipient email addresses match email addresses on Contact entity records, then import those emails into the CRM where they show as Archived Emails under the linked Contacts??
Another option... When we perform User Exits and have to delete email accounts, we download their mailboxes as .MBOX files. Maybe there is some way to take an MBOX file and import them into EspoCRM such that emails are linked to their relevant Contact records based on matched email address?
Any ideas here I'm big-time open to them! Thanks!!
Has anyone ever had any success importing emails into EspoCRM? We're getting down to the 11th hour preparing for our big production migration onto EspoCRM on November 1st, and I'm trying to ensure all my i's are dotted and t's are crossed while we get off of horrible Zoho CRM.
Zoho apparently doesn't have any means to export email data out of their system... Even if we POP3 all our end-user emails, and allow email data to sync over to their mail servers, there's still apparently NO WAY to export that email data along with the account and contact relationships/links. However I see that via the History panel on the EspoCRM you can archive emails from the past.
Therefore, I'm trying to think of alternative ways... We are a Google G-Suite/Workspace environment, so all the emails in-question are still in my end-users' mailboxes. Is there maybe some way through working with the APIs to have EspoCRM scan our Gmail accounts and where recipient email addresses match email addresses on Contact entity records, then import those emails into the CRM where they show as Archived Emails under the linked Contacts??
Another option... When we perform User Exits and have to delete email accounts, we download their mailboxes as .MBOX files. Maybe there is some way to take an MBOX file and import them into EspoCRM such that emails are linked to their relevant Contact records based on matched email address?
Any ideas here I'm big-time open to them! Thanks!!
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