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All incoming emails get linked to corresponding records automatically

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  • All incoming emails get linked to corresponding records automatically

    Hi,

    The feature description of EspoCRM says:

    All incoming emails get linked to corresponding records automatically
    192.168.l.l routerlogin 192.168.0.1
    Bow can I activate this function? I have correctly set up the imap accounts and I can see my inbox folder but when I look up the history of leads there are only those mails, that have been sent to the contact within esprocrm.

    Thanks in advance for your help.
    Last edited by ecsueb; 11-05-2021, 01:03 AM.

  • #2
    No need to activate it. They are linked by the email address on the contact, account, etc based on the emails in the to and cc of the email.

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