Import of multi-enum values

[RSGRG]

Which settings do I have to make during an import if multi-enum fields are involved?

I have a contact in the system. This has the value A in a multi-enum field called 'Topics'.

Now I would like to import a value B to the same multi-enum field for the same contact.

After the import by update, both values should be in the field, value A and value B.

For me, however, nothing is changed. No B value is added either.

I then tried to add the value B for this one contact via the multi-enum field by selecting the contact in the list view and then using Actios Mass Updates. In doing so, value A is overwritten by value B.

So how do I get it, either via import or via mass update, that I can add further values to existing values in this multi-enum field?

thanks

[Kyle]

Hi,

best way to work import out if to do an export to CSV so you can see field names and formats.

I think multi enum is ["value1", "value2"]
but if you export your data you will see exactly what you need to do.

If you want to add values i think you are going to have to export the current ones and then update the structure in the CSV with the extra value. (excel formula is probably best)

[RSGRG]

Thanks. I was already familiar with the field values ['value1', 'value2']. But that wasn't my question either.

My question was whether I can only add the value 'Value2' via an import via an Excel / CSV, for example. The value 'Value1' is already in the field.

If I have to export the contacts with the existing values each time and then add another value in the column in Excel, then that is quite complicated.

Could this be done with the Advanced Pack expansion?