BPM Proceses Not Executed When API Users Creates

[Pablo]

Hi!

We have BPM flow that's executed when a new contact is created. Works perfect when creating new contacts directly from the CRM.

On the other side, we have used an API user to create new contacts when a new contact is created in our MailChimp account. However, even though the contact is created in EspoCRM by the API user, the BPM flow is not executed.

Are we missing something?

Thanks for the help!

[yuri]

Hi Pablo,

I don't know anything that could prevent BPM or Workflow from running when a record is created by an API user. The endpoint is the same as if a record were created by a regular user from UI. Weird.

[Pablo]

Hi yuri,

My mistake! I had a conditional in the BPM that was stopping contacts created with the API user. I was able to fix it changing the BPM's starting conditions.

Thanks for your time.