Email Field Inside Base Plus Entity. Can we send emails as recipient?

[Pablo]

Hi!

We have the following case:

• We have a custom entity (Base Plus) called "Work Orders".
• Inside this entity there's a varchar field called "Email Address".
• When using Workflows or BPM, we are not being able to use the "Email Address" field as the recipient for sending emails.

I think we need to use variables but haven't been able to make it work.

Is there any other option or any variables examples we can use to be able to send emails to this field?

Thanks a lot!

[Maximus]

Hello,
Standard Workflow/BPM Send Email actions required the email type field. The varchar field with the email address inside of it doesn't work with the Send Email Action. So to use it you need to add such field to the code of your Base Plus entity.
Also, there is another way to make it work. Use the Formula Script Task action for this formula https://docs.espocrm.com/administrat.../#extemailsend

[Pablo]

Thanks Maximus !

It worked perfect.

Have a great day.