Error 500: 5.5.1 Error: authentication not enabled

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  • sukh0v
    Junior Member
    • Jul 2021
    • 1

    Error 500: 5.5.1 Error: authentication not enabled

    Hello,

    Just installed EspoCRM and facing issues with adding SMTP server. I'm getting this error:

    Espo.ERROR: Display Error: 5.5.1 Error: authentication not enabled , Code: 500 URL: /api/v1/Email/action/sendTestEmail [] []

    when try to send test email. I have tried dozens of emails, dozens of configuration but this error still appear.
    Please tell me what i do wrong
  • DEN
    Senior Member
    • Apr 2021
    • 106

    #2
    Hello,


    What the service do you use to send messages? Google or Outlook?

    In any case, it makes sense to double-check your SMTP settings.

    More detail you can find here: https://docs.espocrm.com/user-guide/...-configuration.



    It also makes sense to check the security settings of your service.
    Сheck if it is enabled SMTP and IMAP in your Google or Outlook service.
    The authentication problem is most often related to the security settings of the service.

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