Formula to relete emails with entity

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  • Enju
    Senior Member
    • Apr 2018
    • 128

    Formula to relete emails with entity

    Hello,
    In Opportunity i Have stage "Convert to Case". I create workflow which create releted Case to this Opportunity, but I don't know how to relate the same emails from the Opportunity to the created Case.

    PHP Code:
    $ids = ??? (some sugestions)
    entity\addLinkMultipleId('emails', $ids) 
    
    Thanks for any help.

  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    Email entity has the default parent relationship which supports only connections for example from one email to one opportunity. So if you will use this connection to link a new Case to the desired email, you will lose your existed link between Email and Opportunity.
    To make it work you can try to create a new relationship (One-to-One) between Case and Email and use Formula to link Email with the new Case.

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