Contacts details keep loading but nothing show

[edward7097]

recently I found that the contacts list loading well, but when click contacts details the page just loading only. I found the error detail below using chrome.

DevTools failed to load SourceMap: Could not load content for https://xxx.com/purify.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

jquery-2.1.4.min.js:4 GET https://xxxx.com/client/src/views/co...s?r=1621429355 404 (Not Found)

Uncaught Error: Could not load file 'client/src/views/contact/panel.js?r=1621429355'
at Object.error (loader.js:421)
at j (jquery-2.1.4.min.js:2)
at Object.fireWith [as rejectWith] (jquery-2.1.4.min.js:2)
at x (jquery-2.1.4.min.js:4)
at XMLHttpRequest.<anonymous>

[emillod]

Did you changed something?
Maybe you have something in logs?

[edward7097]

I didn't change anything in contacts, in logs where is no error recorded. Where is the location that I can check on contacts which loaded panel.js? I couldn't found this file.

[edward7097]

anyone can help me out?

[espcrm]

Not sure what to do edward; these kind of situation I would try the following:
(1) make backup
(1a) rename/delete "custom" folder. test it to see if it work.
(1b) try a various of PHP version and extension (disable/enable)
(2) upload and overwrite the file of the default EspoCRM to your server and see if that "repair" any corrupted file
(3) if fail, update to latest version and see
(4) install a new instance and see if it a server issue

Also, does this problem only occur with Contacts? or with other entity like Accounts too?

[edward7097]

I found the issue from contact.json on this location "/custom/Espo/Custom/Resources/metadata/clientDefs" and this code below in the file giving the error. I tried renew the file and the contact detail can load now.

{
"sidePanels": {
"detail": [
"__APPEND__",
{
"name": "contact",
"label": "Contact",
"view": "views/contact/panel",
"aclScope": "Contact"
}
]
}
}

[espcrm]

Good to hear it fixed.