Automatic subscription for all users

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  • RSGRG
    Member
    • Feb 2019
    • 72

    Automatic subscription for all users

    I would like to automatically subscribe to the user-created companies and contacts, regardless of who created them. Example: User A has created company A and contact A and subscribes to these entries automatically. After user A has created the company and the contact, all other users (B-Z) should also automatically subscribe to this company and this contact. Where do I have to set what?
  • DEN
    Senior Member
    • Apr 2021
    • 106

    #2
    Hello,

    I think it will be convenient for you to use BPM.
    Use Action "Make Followed".

    More detail about BPM you can find here:
    https://docs.espocrm.com/administration/bpm/.

    Comment

    • RSGRG
      Member
      • Feb 2019
      • 72

      #3
      Thank you, but I don't want to include a whole extension for this one setting. I had already set the function that all users automatically follow all created contacts and companies in earlier installations. Just forgot how I did it. Maybe one of you still knows that.

      Comment

      • DEN
        Senior Member
        • Apr 2021
        • 106

        #4
        Maybe an item in the settings "Follow Created Entities".
        Users will automatically follow records they created.

        Comment

        • RSGRG
          Member
          • Feb 2019
          • 72

          #5
          At the moment I have set the following settings for each user. What do I have to set so that every user automatically follows every account and every contact, regardless of who created them?

          Comment

          • RSGRG
            Member
            • Feb 2019
            • 72

            #6
            It's been dealt with. The cron job did not work properly. Can be closed.

            Comment

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