Last ActivtyTime

[LeadBurner]

I'm trying to make it where anytime I look at my contacts I can see the last time they were contacted. I'm judging contacted as notes left. If I try reaching someone and put "NA/VM" in the notes I'd like it to count that as activity and then let me sort my Contacts List by last Activity so I can call people in a more orderly fashion.

Any tips appreciated

[LeadBurner]

I've added "Last Activity" as a Date/Time field through Administration Entity Manager> Contact> Fields and then added them through
Administration > Layout Manager> Contacts > List and Detail but have it is cumbersome and requires manual updating after a call, first the date , and then the time.

Is there a way to make it automatically update this new field to the current date and time whenever anything happens in the Detail screen? Like adding notes, scheduling a call, etc?

[Maximus]

Hi,
Some automation you can achieve with Formula https://docs.espocrm.com/administration/formula/.
Workflow/BPM has wider automation functionality:
- Workflow: https://docs.espocrm.com/administration/workflows/
- BPM: https://docs.espocrm.com/administration/bpm/
The last thing (requires some codding skills) that can give you many possibilities is Hook https://docs.espocrm.com/development/hooks/.