Send email each time a comment is added

[Rafael Cardero]

Hi! I created a custom entity named "Project". Each time a comment is added to a project, I need to send the comment via email to the comment author and to the target account of the project. The email subject must contain the project title, like "New comment from <ProjectTitle>".

Does EspoCRM allow to solve a problem like this? If true, please provide guidance, useful docs, etc.

[espcrm]

Comment as in stream?

[Rafael Cardero]

Hello espocrm . Yes. Each time a comment is written in the Stream section of a project, I need to execute the procedure described above.

Is this possible in EspoCRM? If true, please share the idea or suggestion. References to proper files and docs would be nice.

Thank you espocrm