Portal Issue

[jpennington]

I have been using espocrm for over two years now. I have used a portal for clients to submit orders for two years now without issue.

Today, I tried to create a new portal for a specific type of client. However, when I test the portal there is no icons on the tool bar. I have created and recreated this portal about six times trying every possible option that I can think of. There is no error in the espocrm log. I even tried to create the portal on an espocrm created from a snapshot from over a week ago with the same result.

I my espocrm is the current version: 6.1.0

I am at a complete loss, does anyone have any ideas? Or know how to fix this issue?

[Kyle]

Hi,
Couple of things I can think of:

Have you defined a roll for the portal or user?
Have you set the tab list for the portal?

[jpennington]

Kyle thank you. It was the tab list. For some reason I did not remember the need to set a tab list.