Web to Lead updates

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  • bgpus
    Junior Member
    • Dec 2020
    • 6

    Web to Lead updates

    If a web-to-lead form is submitted, and the lead already exists, the lexisting ead is not marked in espocrm as modified or updated if new fields are subbmited with the entry they aren't updated either. Is there any way to make sure if a lead re-submits the system recognized this and updates the record?
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hi there,
    As far as I am aware of the Web-to-lead logic doesn't update existed record. It only creates a new lead if a new lead passed the duplicate check.

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