I am an Admin at my EspoCRM instance, and I want to create an email that will have another user as sender. But I can only select either myself or system email in the From field, why is that?
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How to send email for another user
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Hi,
It is the normal system logic. It would be weird if you could send emails from another user. Each system user can send email from:
- Own email address (needs configured SMTP in Personal Email Account Personal)
- System email address ('Is Shared' box should be checked in Administration -> General Outbound)
- Group Email Account ('Is Shared' box should be checked in SMTP settings of a Group Email Account)
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