How to send email for another user

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Dmitry
    Member
    • Jul 2017
    • 85

    How to send email for another user

    I am an Admin at my EspoCRM instance, and I want to create an email that will have another user as sender. But I can only select either myself or system email in the From field, why is that?
    Last edited by Dmitry; 01-05-2021, 04:16 PM.
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hi,
    It is the normal system logic. It would be weird if you could send emails from another user. Each system user can send email from:
    - Own email address (needs configured SMTP in Personal Email Account Personal)
    - System email address ('Is Shared' box should be checked in Administration -> General Outbound)
    - Group Email Account ('Is Shared' box should be checked in SMTP settings of a Group Email Account)

    Comment

    Working...