Incoming E-Mails not working.

[leadonline]

Hey Guys!

I cron job is working just fine!

Under "Jobs" I get success every minute. The Personal Mail Account contains Mails and the Date is set to the past. Still there are no E-Mails showing in Espo CRM...

Can someone pls help me?

Thanks in advance!

[Maximus]

Hi,
Enter to a system under Admin user -> Emails -> All. Do you see the emails?
If no then check an EspoCRM log file in the /data/logs/ directory.

[leadonline]

[2020-12-10 14:54:02] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:54:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:54:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:55:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:55:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:56:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:56:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:56:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:57:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:57:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:58:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:58:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:58:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:59:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 14:59:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:00:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:00:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:00:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:01:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:01:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:02:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:02:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2020-12-10 15:02:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []

What does that mean ?

[Maximus]

Hi,
This error means that a selected folder e.g in the Monitored Folders scope or the Put in Folder parameter, etc. doesn't exist. Or there is some problem with establishing a connection to this folder.

[leadonline]

Works now! It was due to PHP Version 7.4. We switched to 7.2 and now its working fine! It was a mbstring error!