Incoming E-Mails not working.

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  • leadonline
    Junior Member
    • Dec 2020
    • 4
    #1

    Incoming E-Mails not working.

    Hey Guys!

    I cron job is working just fine!

    Under "Jobs" I get success every minute. The Personal Mail Account contains Mails and the Date is set to the past. Still there are no E-Mails showing in Espo CRM...

    Can someone pls help me?

    Thanks in advance!
    Tags: None
    • Maximus
      Senior Member
      • Nov 2018
      • 2731
      #2
      Hi,
      Enter to a system under Admin user -> Emails -> All. Do you see the emails?
      If no then check an EspoCRM log file in the /data/logs/ directory.

        Comment

        • leadonline
          Junior Member
          • Dec 2020
          • 4
          #3
          [2020-12-10 14:54:02] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:54:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:54:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:55:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:55:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:56:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:56:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:56:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:57:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:57:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:58:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:58:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:58:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:59:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 14:59:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:00:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:00:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:00:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:01:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:01:02] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:02:01] Espo.ERROR: InboundEmail 5fd224b0c9d162a2e (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:02:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
          [2020-12-10 15:02:01] Espo.ERROR: EmailAccount 5fd2188fb786d2777 (Select Folder) [0] cannot change folder, maybe it does not exist [] []

          What does that mean ?

            Comment

            • Maximus
              Senior Member
              • Nov 2018
              • 2731
              #4
              Hi,
              This error means that a selected folder e.g in the Monitored Folders scope or the Put in Folder parameter, etc. doesn't exist. Or there is some problem with establishing a connection to this folder.

                Comment

                • leadonline
                  Junior Member
                  • Dec 2020
                  • 4
                  #5
                  Works now! It was due to PHP Version 7.4. We switched to 7.2 and now its working fine! It was a mbstring error!

                    Comment

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