E-Mail reminder problem

[Kertscher]

Hi everyone,

In the admin area I have defined a GMail address for each user.
These emails were also sent successfully with Espo and I checked them again with the EspoCRM button.
I'm trying to send emails before an appointment.
Unfortunately I don't get an email as a reminder.
How can I solve the problem?

Any advice would be welcome.

Lena

[Maximus]

Hi,

Reminder uses the General Outbound SMTP connection to be sent by email. Also, an assigned to a record user should have specified email address in his profile. CRON should be configured.

[Kertscher]

Hi,

thanks for your answer.

I noticed that the CRON jobs are not working.

Change in PHP.ini:
memory_limit = 1024M

I changed the CRON table as follows:
Terminal: crontab -e -u www-data
* * * * * cd /var/www/html; /usr/bin/php -f cron.php > /dev/null 2>&1

Terminal: /usr/bin/php -f /var/www/html/cron.php
I get the error message:
PHP Fatal error: Allowed memory size of 2097152 bytes exhausted (tried to allocate 32768 bytes) in /var/www/html/application/Espo/Core/Utils/Metadata.php on line 200


How can I solve the problem?

Lena

[Kertscher]

I found the solution.
I have change the memory_limit in:
/etc/php/7.3/apache2/php.ini

but the correct PHP.ini is :
/etc/php/7.3/cli/php.ini

Lena

[Maximus]

Yes, CRON uses PHP for CLI so you need to increase this parameter for CLI instead.