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There are no meadurement in CRM of "customer satisfaction rate" so can't be answered straight forward. -
Hello,
i am the first voting
yes of course, but you forget "users"... ours users are happy with espoCRM.. and believe me, ours users come from "paper" and now all say : waouwww espoCRM
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Poll: Customer Satisfaction Rate
25Extremely improves52.00%13Moderately improves28.00%7Slightly improves16.00%4Does not improve4.00%1Does CRM assist in improving the customer satisfaction rate? (Login to Vote)
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