Getting a "loading" message when trying to create anything

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  • seandakid
    Junior Member
    • Sep 2020
    • 16

    Getting a "loading" message when trying to create anything

    Hello. I have installed and configured a new install of ESPOCRM and I am receiving a "loading" message every time I try to create an account or contact. My guess it is a permissions issue, however, I passed all the pre-installation checks. Included is a screenshot of the message. Any help would be appreciated.

    -Sean
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    Please press F12 key to open the developer tools. After press F5 to refresh a webpage. Investigate the Console and the Network tab for the error description. Provide screenshots of the error.
    Did you make some changes (custom view, javascript files, templates) before you encountered this problem?

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    • emillod
      Active Community Member
      • Apr 2017
      • 1405

      #3
      Please also add information is there any information in log files, which you can find in /data/logs folder on your ftp server

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