Erro 406 import

[lucassantos]

Good morning, can anyone help? I can't import anything from the spreadsheet to the system, Error 406

[item]

hello

Le code de réponse d'erreur HTTP 406 Not Acceptable indique qu'il est impossible de servir une réponse qui satisfait aux critères définis dans les en-têtes Accept-Charset et Accept-Language.

but import is csv file .. not xlsx

[lucassantos]

The file is csv, error 406 still occurs.

[item]

what is the charset of csv file ?
have you special encoding ?

or maybe it a webserver config issue

yoy can post log error

[Redwood]

Hello Lucus,

Make sure you check your file permissions on your webserver. You need to have read write to the full Espo directory

Item is also correct above that Espo can be particular about csv files. I had the best luck saving the Excel sheet in Microsoft Excel CSV format. Good luck and let us know if your successful.

[Maximus]

Hi lucassantos,
First of all please open an EspoCRM log file and investigate the error description https://docs.espocrm.com/administrat...crm-error-logs. Probably you will get some hint out of there. Could you provide (via p.m.) this csv file to let me test it?