Email template functionality (if condition)

[Mark]

Hi,
I'm having a problem with ifs not working when I try to send an email. The template picks up the values when they are just being written out, however, when I put it in an if statement it does not work. Therefore, I feel like I maybe am writing the statement incorrectly?

<!-- {{#if Account.pVMSuma}} -->
<table>
<tbody>
<tr><td><strong>Tax: {Account.taxesTemplate.name}</strong></td></tr>
<tr><td>Amount: €{Account.pVMSuma}</td></tr>
<tr><td> </td></tr>
</tbody>
</table>
<!-- {{/if}} -->

[yuri]

Hi Mark,

Such a syntax is not supported in Email Templates. You are using original placeholders of email templates that do not support conditioning.

You can use PDF template syntax since a recent version but it's tied to the email's Parent record.

[Mark]

Hi,

Okay, I also tried using the placeholders from the PDF template syntax. However, it only worked when I was sending the email manually from the record (Account->certain record->activities->Compose email). But I need to be able to do this via workflow or flowchart, as it needs to be sent automatically when the record is created