Customer Portal Returning 404

[dodom2]

I hope someone here can assist. We're trying to setup the customer portal on espo. We're running a Plesk Dedicated Server
with version 5.9.3 installed. We have followed these instructions to a T. https://docs.espocrm.com/administrat...cess-to-portal


Screenshot of what we get when going to the url: https://prnt.sc/t9ftar

Can anyone assist as to other possible reasons why we would be getting a 404? If it helps the only thing in the console is

Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. jquery-2.1.4.min.js:4:18306

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. MY DOMAIN

Also Im getthing these errors in my log every second literally.

https://www.awesomescreenshot.com/image/4975879/1bdfaf7f1734ca3807b6734eb4953a1a

[Maximus]

Hi there,
due to your description, I am assuming that you utilize an Apache web server. Please investigate my configs for my local instance. Hope it will give you a few tips.

<VirtualHost *:80>

ServerName asd.com

ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined

ServerAdmin webmaster@localhost
DocumentRoot /var/www/html/espo

    <Directory /var/www/html/espo/>

        Options Indexes FollowSymLinks
        AllowOverride None
        Order allow,deny
        allow from all

        <ifModule mod_headers.c>
            Header always set Access-Control-Allow-Methods "POST, GET, PUT, PATCH, DELETE"
        </ifModule>

        <IfModule mod_rewrite.c>

            RewriteEngine On

            # Custom portal URL
            RewriteCond %{HTTP_HOST} ^asd.com$
            RewriteRule ^client - [L]

            RewriteCond %{HTTP_HOST} ^asd.com$
            RewriteCond %{REQUEST_URI} !^/portal/5a8a9b9328e6a955b/.*$
            RewriteRule ^(.*)$ /portal/5a8a9b9328e6a955b/$1 [L]

        </IfModule>

    </Directory>

[COLOR=#c0392b]    <Directory /var/www/html/espo/portal>
        Options Indexes FollowSymLinks
        AllowOverride All
        Order allow,deny
        allow from all
    </Directory>

    <Directory /var/www/html/espo/api/v1/portal-access>
       Options Indexes FollowSymLinks
       AllowOverride All
       Order allow,deny
       allow from all
    </Directory>[/COLOR]

</VirtualHost>

# vim: syntax=apache ts=4 sw=4 sts=4 sr noet

Please take a look at those two red <Directory> blocks. You need to have them in your configs as they allow the .htaccess support for Portal.

[dodom2]

Thanks Maximus!

We have fixed the portal by adding following NGINX additional directive :
==========
if ($http_host ~ "^portal\.[[MYDOMAIN]]\.com$"){
set $rule_0 1$rule_0;
}
if ($uri ~ "^/api/.*$"){
set $rule_0 3$rule_0;
}
if ($uri ~ "^/client/.*$"){
set $rule_0 3$rule_0;
}
if ($uri !~ "^/portal/[[PORTAL_ID]]/.*$"){
set $rule_0 2$rule_0;
}
if ($rule_0 = "21"){
rewrite /(.*) /portal/[[PORTAL_ID]]/$1 break;
}
==========