I know that it is possible to insert placeholders in email templates, but sometimes it is necessary to add field data directly to an individual email. Is there a way to do this without having to create a new template just for one email?
Announcement
Collapse
No announcement yet.
Placeholders in Emails
Collapse
X
-
Unfortunately no. You can't place a single field during Compose. It is what I would considered a weakness in EspoCRM. You would have to request it to be a feature.
All data must be retrieve from Email Template (or like me Copy/Paste if my current email template lacking data I want)
-
It about design and priority. If it a feature that is not deem urgent to be worked on then (or deem necessary at all) it simply a wait for it to code it yourself.
I believe it has been bought up upon a few times but we are minority.
Comment
-
Originally posted by yurikuzn View PostMaybe because it's not so huge.Maybe not huge then, but in my view significant as for me personally it is something I would expect a CRM to have as standard. I am happy to consider myself in a minority if that really is the case.
Originally posted by yurikuzn View PostIt can be done. But I'd rather make it the way that one can insert values from a popup, rather than placeholders. Inserting placeholders will require re-designing backend functionality of email sending..Last edited by cfu; 06-01-2020, 09:25 AM.
- Likes 1
Comment
-
I fixed the quote, thanks.
They could be the same thing but I assume the difference meant here is that a popup would directly insert the field value whereas a placeholder is replaced with the value when the mail is sent. The latter makes sense for mass mailing, for a single mail the former would be the preferred behaviour.Last edited by cfu; 06-01-2020, 09:38 AM.
Comment
-
Comment