I know that it is possible to insert placeholders in email templates, but sometimes it is necessary to add field data directly to an individual email. Is there a way to do this without having to create a new template just for one email?
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Placeholders in Emails
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Unfortunately no. You can't place a single field during Compose. It is what I would considered a weakness in EspoCRM. You would have to request it to be a feature.
All data must be retrieve from Email Template (or like me Copy/Paste if my current email template lacking data I want)
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It about design and priority. If it a feature that is not deem urgent to be worked on then (or deem necessary at all) it simply a wait for it to code it yourself.
I believe it has been bought up upon a few times but we are minority.
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Originally posted by yurikuzn View PostMaybe because it's not so huge.
Originally posted by yurikuzn View PostIt can be done. But I'd rather make it the way that one can insert values from a popup, rather than placeholders. Inserting placeholders will require re-designing backend functionality of email sending..Last edited by cfu; 06-01-2020, 09:25 AM.
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I fixed the quote, thanks.
They could be the same thing but I assume the difference meant here is that a popup would directly insert the field value whereas a placeholder is replaced with the value when the mail is sent. The latter makes sense for mass mailing, for a single mail the former would be the preferred behaviour.Last edited by cfu; 06-01-2020, 09:38 AM.
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