Email Filter's Parent (Question)

[espcrm]

I'm trying to create filter to automate my Email "Parent" field, need to know how to add more Entity in this Parent field of Email Filter. Not sure how to.

[eymen-elkum]

from here:

http://your-crm.com/crm/#Admin/field...r&field=parent

If not worked you need to override this line on your custom folder

[espcrm]

Thank you.

Interesting, you can open it using the URL and it will still work. There is no "field" hyperlinks in the Field manager.

In my case it would be to use:
https://demo.espocrm.com/?lang=en_US...pe=EmailFilter


Editing that doesn't seem to work for me though, reading this field again it seem like it is a different type of "Parent" field, so it doesn't suite the purpose I'm after. I'm trying to auto assign Parent to Case/Account/Contact depend on email content. Look like I can only do that with Workflow instead of Email filter?

[eymen-elkum]

Actually the "EmailFilter" is protected against editing from the UI.

Such entities we have to be careful with editing as they have their own complicated functions and some changes may stop them from working

I even think that yuri will disable the link I shared in the next versions

[eymen-elkum]

the question was about parent field:

https://demo.espocrm.com/?lang=en_US#Admin/fieldManager/scope=EmailFilter&field=parent

and it is editable I have tested it

[espcrm]

eymen-elkum Missed this one since it was posted in Comments.

Awesome, going to give it a try, this might solve some issue for me. I see, the secret is to add the &field=parent there. Otherwise it previous URL I posted won't work.

[espcrm]

OK, so I gave this a test. Using that link you can add those option but it rather pointless and probably won't fulfill what this thread about. Just got to wait for an update enhancement or some other method.

You will only have the option of "ignore"