Trigger a workflow rule only 1 time

[vinybarreto]

Good morning guys, I would like to know if there is any formula that makes a workflow be applied only once per record.

For example, within the lead entity I want this workflow to update a certain field based on a trigger (update status when a call is completed)

however, I want him to do this update within the lead only once, even if the trigger happens again (a call completed again)

[yuri]

Hi,

No such an ability. You need to add some logic that will prevent workflow from triggering after it triggered once. For example: set some custom field with a value true with workflow, and check this value in conditions of the same workflow.

[vinybarreto]

Cool, this suggest was usefull, i will try it, thanks!!