Hello people!
I would like to know if there is any formula where whenever I change the assigned user, the PENDING call activities ONLY of the previous user are deleted, in the example below, I have a workflow that automates the creation of the calls, however when I change the assigned user , the call activity of the previous user remains open, I need it to be deleted when switching users, thanks!
I would like to know if there is any formula where whenever I change the assigned user, the PENDING call activities ONLY of the previous user are deleted, in the example below, I have a workflow that automates the creation of the calls, however when I change the assigned user , the call activity of the previous user remains open, I need it to be deleted when switching users, thanks!
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