Group email stopped fetching from IMAP

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  • daniel777
    Junior Member
    • Jan 2020
    • 3

    Group email stopped fetching from IMAP

    Hi,
    I've set up a group email account. It seemed to work well and started to fetch email from imap server.

    Suddenly it stopped and every scheduled job to fetch email results in error like this

    [2020-01-30 10:45:02] Espo.ERROR: CronManager: Failed job running, job [5e32b28218457a09a]. Error Details: Call to undefined method ZBateson\MailMimeParser\Header\GenericHeader::getA ddresses() [] []

    Note that if I drop and recreate the account it behave the same.

    But the wierdest thing is that other group email account have no problem! on the same server!


    Please Help!
  • esforim
    Active Community Member
    • Jan 2020
    • 2204

    #2
    Does it fetch any email at all? Or it doesn't fetch any?

    Reading that error it seem like a header error? Not sure if that a specific email header or the header of everything.

    Comment

    • daniel777
      Junior Member
      • Jan 2020
      • 3

      #3
      It starts fetching, then it stops after a few email fetched.

      The point is that others accounts configured work well.

      Comment

      • daniel777
        Junior Member
        • Jan 2020
        • 3

        #4
        I partially solved.
        The problem occurred on a particolar email to be fetched.
        So I skipped it in "inbound_email" table updating the field "fetch_data".
        Now it restarted fetching, but it not sure that it won't occur again

        Comment

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