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Case Date/Time in Database is different from Case display..

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  • Case Date/Time in Database is different from Case display..

    Hi,

    Refering to Screencap1, the case detail show the time created as 10.35pm but the record in database (Screencap 2) shows it is create at 14:35 which 2:35pm. The stream data in the Note also captured the time as 14:35. The timezone in the CRM was set as "Asia\Kuala Lumpur" (Screencap 3). The timezone set in PHP in the host server appears to correctly set for ""Asia\Kuala Lumpur" (Screencap 4 and 5).

    Need help on this urgently as our reporting seems to be inconsistent and may be affecting our workflow in the Advance Pack as well.
    Attached Files

  • #2
    Hi,

    It's stored in UTC. Regardless of php settings.

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    • #3
      Hi,

      Thank you so much. Just needed to confirm. I understand this is done to maintain the universality of the application. Great work.

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