Bug? Help - Account Name changes after Status update???

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  • PhotoMommie
    Member
    • Dec 2019
    • 47

    Bug? Help - Account Name changes after Status update???



    Please Help me, this occurs after I change the case status:
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    please provide the steps to reproduce it.
    BTW check whether you don't have some automation in Formula or Workflow.

    Comment

    • PhotoMommie
      Member
      • Dec 2019
      • 47

      #3
      SOLVED - I did, my bad. This one was my fault.

      Comment

      • esforim
        Active Community Member
        • Jan 2020
        • 2204

        #4
        What was the issue? So other people can fix it if they got same as you.

        Comment

        • PhotoMommie
          Member
          • Dec 2019
          • 47

          #5


          I had a formula in place that was written incorrectly and caused the error.

          Comment


          • esforim
            esforim commented
            Editing a comment
            I don't think you keep the old incorrect formula, but please share correct one?
        • PhotoMommie
          Member
          • Dec 2019
          • 47

          #6


          No, I had to remove the formula all together.

          Comment

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