Bug? Help - Account Name changes after Status update??? - EspoCRM Open Source Community Forum

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

X

PhotoMommie

Member

Join Date: Dec 2019

Posts: 47
- Share
- Tweet
#1

Bug? Help - Account Name changes after Status update???

01-15-2020, 04:45 AM

Please Help me, this occurs after I change the case status:

2 Photos
Tags: None
Maximus

Senior Member

Join Date: Nov 2018

Posts: 2731
- Share
- Tweet
#2

01-15-2020, 07:17 AM

Hello,
please provide the steps to reproduce it.
BTW check whether you don't have some automation in Formula or Workflow.
Comment
PhotoMommie

Member

Join Date: Dec 2019

Posts: 47
- Share
- Tweet
#3

01-15-2020, 05:41 PM

SOLVED - I did, my bad. This one was my fault.
Comment
esforim

Active Community Member

Join Date: Jan 2020

Posts: 2199
- Share
- Tweet
#4

01-20-2020, 02:42 PM

What was the issue? So other people can fix it if they got same as you.
Comment
PhotoMommie

Member

Join Date: Dec 2019

Posts: 47
- Share
- Tweet
#5

01-27-2020, 01:07 AM

I had a formula in place that was written incorrectly and caused the error.
Comment
1 comment

#5.1

esforim commented

01-29-2020, 07:00 AM

Editing a comment

I don't think you keep the old incorrect formula, but please share correct one?
PhotoMommie

Member

Join Date: Dec 2019

Posts: 47
- Share
- Tweet
#6

01-30-2020, 12:52 AM

No, I had to remove the formula all together.
Comment

Previous template Next

Working...

X