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Does espo recognize imap folders ?

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  • Does espo recognize imap folders ?

    If I add the "INBOX.Spam" folder to monitored list will the email be put in a separate folder or everything in the inbox? I would like to have the spam folder separate from the regular inbox.
    Can Espo import an imap folder as a folder and not as a list of messages? Can I specify original folder for email filters if the former is not supported?

  • #2
    Hello,
    The IMAP configs have such parameters as:
    Monitored Folders - wich folders to check in the email box for fetching emails.
    Put in Folder - select a custom folder to store the fetched emails.
    If you will set to Monitored Folders [INBOX, Spam] it will fetch all emails from these folders to Inbox. EspoCRM doesn't have an ability to separate them. For your purpose you need to create a custom folder for Spam and create another Email Account with the specific IMAP configs for the Spam folder. Also, you need to know that custom folder is personal, means that other users can't see it and use it.
    You can't import a whole folder. Only messages.

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    • #3
      .... and that is a sore point. I hope it will be addressed soon or later.

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