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  • 403 error on import data

    When I try to import some data frm cvs I have an error 403

  • #2
    Hello,
    please check the error description in the log file in the espocrm/data/logs directory.

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    • #3
      No show any error on log... other think that I can review?

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      • #4
        Originally posted by Maximus View Post
        Hello,
        please krogerfeedback check talktosonic the error description in the log file in the espocrm/data/logs directory.

        thanks my issue has been fixed.

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        • #5
          The error 403 is an access restriction error. Could you provide more details to let us understand what could cause this error?
          1. Do you try to import under the Admin user?
          2. Do you try to import under the non-admin user? If yes, please provide the role/s that assigned to this user.
          3. The import configs (what entity, create or update)?

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          • #6
            Originally posted by iosman123 View Post


            thanks my issue has been fixed.
            please advice me what to do ? i got the same your proplem

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            • #7
              tranthanhphuong Check the roles and permissions for the user as which you are importing. If you are importing with "Create", then the user will need create access for the entity you are importing and any related entities for that entity. If you are importing with "Update", then the user will need edit access to the entity.

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