403 error on import data

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  • amedellin
    Junior Member
    • Jan 2020
    • 6

    403 error on import data

    When I try to import some data frm cvs I have an error 403
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    please check the error description in the log file in the espocrm/data/logs directory.

    Comment

    • amedellin
      Junior Member
      • Jan 2020
      • 6

      #3
      No show any error on log... other think that I can review?

      Comment

      • iosman123
        Junior Member
        • Sep 2019
        • 3

        #4
        Originally posted by Maximus
        Hello,
        please krogerfeedback check talktosonic the error description in the log file in the espocrm/data/logs directory.

        thanks my issue has been fixed.

        Comment

        • Maximus
          Senior Member
          • Nov 2018
          • 2731

          #5
          The error 403 is an access restriction error. Could you provide more details to let us understand what could cause this error?
          1. Do you try to import under the Admin user?
          2. Do you try to import under the non-admin user? If yes, please provide the role/s that assigned to this user.
          3. The import configs (what entity, create or update)?

          Comment

          • tranthanhphuong
            Junior Member
            • Jul 2022
            • 2

            #6
            Originally posted by iosman123


            thanks my issue has been fixed.
            please advice me what to do ? i got the same your proplem

            Comment

            • AgentT
              Member
              • Aug 2021
              • 77

              #7
              tranthanhphuong Check the roles and permissions for the user as which you are importing. If you are importing with "Create", then the user will need create access for the entity you are importing and any related entities for that entity. If you are importing with "Update", then the user will need edit access to the entity.

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