Hi!
We have the following formula to calculate the number of days it takes to resolve each ticket:
resolveDays = datetime\diff(resolveDate, createdAt, 'days');
It works perfect. However, we would like to calculate this value with decimals to be more precise (example: 0.6 days, 1.5 days...).
Can you help us modifying this formula to obtain decimal days?
Thanks a lot!
We have the following formula to calculate the number of days it takes to resolve each ticket:
resolveDays = datetime\diff(resolveDate, createdAt, 'days');
It works perfect. However, we would like to calculate this value with decimals to be more precise (example: 0.6 days, 1.5 days...).
Can you help us modifying this formula to obtain decimal days?
Thanks a lot!
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