Mass email not working anymore

[olamborelle]

Hi,

Mass emails are not sent out; stay on pending. Nothing in logs.
Test email work fine.
Schedule job is active/running but the last log entries are from our previous mass email in July. Nothing more recent.

Any hint on what else to check?

Thanks,

[yuri]

Hi,

Tested and it worked. Maybe cron is not running?

[olamborelle]

CRON is running,
we made sure the line
cd /var/www/espocrm; /opt/remi/php71/root/usr/bin/php -f cron.php > /dev/null 2>&1
is in the crontab file (it was missing)

but the mass email remains on pending.. nothing is sent.
job is active

what else can we check?
who are the rights managed, for sending mass emails? it is related?