Customization not migrated to another server

[Jinil]

I have tried to change the computer of espocrm.
after migration customization not seen.
Please help.
I have done the following way.

I am using XAMPP.

1. I have exported the database from old computer.
2. Copy the espocrm file from htdocs of XAMPP of old computer.
3. Paste the file in the new computer.
4. Import the database and create the user.

After that espocrm is working, but the customiztion which I have done in the old computer was missing.

What am I missing?

[Maximus]

Hello,
All customizations should be in the espocrm/custom/Espo/Custom directory. Replace the new Custom directory with the old Custom. Make rebuild after and reload a web page.

[Jinil]

Thank You for you reply.
I have tried this, but is not working.
Can you explain step by step, how to do the backup and restore in windows? (XAMPP)

[Maximus]

Here is documentation of how to move EspoCRM to another server https://www.espocrm.com/documentatio...nother-server/. Basically it is aimed at UNIX based systems. But on Windows an algorithm is the same.

[Jinil]

Hi Maximus,

I have done the same way as explained documention procedure.
After that espocrm is working but the customization gone.
In the database file the customization there, and in the custom directory also the customization is there.
I have also done the rebuild.
In the espocrm website the customization not visible.

[Maximus]

Please check whether the files in the new custom directory are the same as in the old custom. If you just copied/pasted all EspoCMR files upon migrating they shouldn't disappear.
Check the DB. Is it migrated correctly? Are there all tables are exist?
Is there some error in the error log file in the data/logs directory?