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  • Workflow Send Email Issue (Won't Send)

    I am trying to send an email via a workflow but it simply won't send. I have an older version of the advanced pack. 1.13.1

    Sending manually via the Lead or Contact works fine.

    Tried the workflow logic attached


    I am getting the following errors in the log

    [2019-10-25 04:56:06] Espo.WARNING: E_WARNING: Declaration of Espo\Modules\Advanced\Core\Workflow\Conditions\Equ als::compareComplex($entity, $condition) should be compatible with Espo\Modules\Advanced\Core\Workflow\Conditions\Bas e::compareComplex() {"code":2,"message":"Declaration of Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Equals::compareComplex($entity, $condition) should be compatible with Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Base::compareComplex()","file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php","line":0,"context":{"file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php"}} []
    [2019-10-25 04:56:19] Espo.WARNING: E_WARNING: Declaration of Espo\Modules\Advanced\Core\Workflow\Conditions\Equ als::compareComplex($entity, $condition) should be compatible with Espo\Modules\Advanced\Core\Workflow\Conditions\Bas e::compareComplex() {"code":2,"message":"Declaration of Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Equals::compareComplex($entity, $condition) should be compatible with Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Base::compareComplex()","file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php","line":0,"context":{"file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php"}} []
    [2019-10-25 04:56:24] Espo.WARNING: E_WARNING: Declaration of Espo\Modules\Advanced\Core\Workflow\Conditions\Equ als::compareComplex($entity, $condition) should be compatible with Espo\Modules\Advanced\Core\Workflow\Conditions\Bas e::compareComplex() {"code":2,"message":"Declaration of Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Equals::compareComplex($entity, $condition) should be compatible with Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Base::compareComplex()","file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php","line":0,"context":{"file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php"}} []
    [2019-10-25 04:56:43] Espo.WARNING: E_WARNING: Declaration of Espo\Modules\Advanced\Core\Workflow\Conditions\Equ als::compareComplex($entity, $condition) should be compatible with Espo\Modules\Advanced\Core\Workflow\Conditions\Bas e::compareComplex() {"code":2,"message":"Declaration of Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Equals::compareComplex($entity, $condition) should be compatible with Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Base::compareComplex()","file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php","line":0,"context":{"file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php"}} []
    [2019-10-25 04:58:15] Espo.WARNING: E_WARNING: Declaration of Espo\Modules\Advanced\Core\Workflow\Conditions\Equ als::compareComplex($entity, $condition) should be compatible with Espo\Modules\Advanced\Core\Workflow\Conditions\Bas e::compareComplex() {"code":2,"message":"Declaration of Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Equals::compareComplex($entity, $condition) should be compatible with Espo\\Modules\\Advanced\\Core\\Workflow\\Condition s\\Base::compareComplex()","file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php","line":0,"context":{"file":"/opt/bitnami/apps/espocrm/htdocs/application/Espo/Modules/Advanced/Core/Workflow/Conditions/Equals.php"}} []

  • #2
    Hello,
    what EspoCRM version do you use?

    Comment


    • #3
      Espocrm version is 5.7.1, almost the latest.

      Comment


      • #4
        I have investigated your issue. The problem is your Advanced pack is too old and it's not compatible with the current EspoCRM version. A lot of changes were made for the last 2 years https://www.espocrm.com/extensions/a...release-notes/. Unfortunately, there is no easy way to fix it. We suggest you to upgrade your Advanced Pack https://www.espocrm.com/extensions/advanced-pack/.

        Comment


        • #5
          I suspected as much. Thanks for confirming.

          Comment

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