After initial installation, an "auth error" comes up

[rickyo]

Hate to belabor this issue, but I also am new to espocrm. Having same "auth error" on first login attempt.

What makes my issue a bit more complicated is that in xampp I stopped Apache and MySQL to get a fresh start and received the following error:
7:12:49 PM [main] Initializing Control Panel
7:12:49 PM [main] Windows Version: Enterprise 64-bit
7:12:49 PM [main] XAMPP Version: 7.3.2
7:12:49 PM [main] Control Panel Version: 3.2.2 [ Compiled: Nov 12th 2015 ]
7:12:49 PM [main] Running with Administrator rights - good!
7:12:49 PM [main] XAMPP Installation Directory: "c:\xampp"
7:12:49 PM [main] Checking for prerequisites
7:12:49 PM [main] All prerequisites found
7:12:49 PM [main] Initializing Modules
7:12:49 PM [main] Enabling autostart for module "Apache"
7:12:49 PM [main] Enabling autostart for module "MySQL"
7:12:49 PM [main] Starting Check-Timer
7:12:49 PM [main] Control Panel Ready
7:12:49 PM [Apache] Autostart active: starting...
7:12:49 PM [Apache] Attempting to start Apache app...
7:12:49 PM [mysql] Autostart active: starting...
7:12:49 PM [mysql] Attempting to start MySQL app...
7:12:50 PM [Apache] Status change detected: running
7:12:50 PM [mysql] Status change detected: running
7:12:50 PM [Apache] Status change detected: stopped
7:12:50 PM [Apache] Error: Apache shutdown unexpectedly.
7:12:50 PM [Apache] This may be due to a blocked port, missing dependencies,
7:12:50 PM [Apache] improper privileges, a crash, or a shutdown by another method.
7:12:50 PM [Apache] Press the Logs button to view error logs and check
7:12:50 PM [Apache] the Windows Event Viewer for more clues
7:12:50 PM [Apache] If you need more help, copy and post this
7:12:50 PM [Apache] entire log window on the forums
7:13:03 PM [mysql] Attempting to stop MySQL app...
7:13:03 PM [mysql] Status change detected: stopped
7:13:19 PM [main] Executing "c:\xampp\apache"
7:17:55 PM [Apache] Attempting to start Apache app...
7:17:55 PM [Apache] Status change detected: running
7:17:56 PM [Apache] Status change detected: stopped
7:17:56 PM [Apache] Error: Apache shutdown unexpectedly.
7:17:56 PM [Apache] This may be due to a blocked port, missing dependencies,
7:17:56 PM [Apache] improper privileges, a crash, or a shutdown by another method.
7:17:56 PM [Apache] Press the Logs button to view error logs and check
7:17:56 PM [Apache] the Windows Event Viewer for more clues
7:17:56 PM [Apache] If you need more help, copy and post this
7:17:56 PM [Apache] entire log window on the forums

So, obviously, now there's a compounded issue. According to the suggested settings for php.ini in the setup process, I set the system requirements as suggested and saved the file (using notepad in admin mode and not as a txt file. When I check apache error and access logs, they are blank (no help there).

Not being a php aficionado, and two hours into this espo install, I thought I had it whipped; silly me. Could use some help. Without being able to fire-up Apache, this webdev workstation is dead in the water - not good.

Using xampp 7.3.2 on Windows 10Pro v/1903 OS build 18362.356. Apache 2.4.27. Would like to tell you which version of MySQL, but without Apache firing-up, I can't find it.

php.ini shows: error_reporting=E_ALL & ~E_DEPRECATED & ~E_STRICT. So it should be logging....

In reading all the previous posts, I'm not falling into any specific 'fix-bucket'. Could use some 'patient' help. Thanks in advance.

[Maximus]

Hello,
In your XAMP log I see this record: 'Error: Apache shutdown unexpectedly'.
It seems that it is a problem with your web server. Perhaps it can crush because of incorrect configs.

[rickyo]

I believe not. Everything else running on that web server (quite a number of items) run just fine. It's a problem with your product.

[Maximus]

The main question is - is your EspoCRM instance stable and working now and only one issue that encountered was the Auth error you've got once you finished EspoCRM installation process? If so, then everything is normal here. You don't need to bother about that issue.