How to allow self-assigned leads?

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  • Lin
    Junior Member
    • Jul 2019
    • 16

    How to allow self-assigned leads?

    Hi team, i found out that whenever i created a new lead, it will auto route to another user. How could we ensure it is self-assigned?
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    I suppose that you have set Assignment rule with Workflow. If so, it won't be self-assigned.

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    • Lin
      Junior Member
      • Jul 2019
      • 16

      #3
      Ok thanks Maximus. it works fine again after removing the workflow.

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