Urgently.Error 404: all attachment file and picture error

[Ellen]

Hi,
Please check and support.
Since all our attachment file and picture errror.
Here is the error in log file.
Please help to check urgently.
Thank you.
"[2019-10-10 07:31:59] Espo.ERROR: Display Error: , Code: 404 URL: /?entryPoint=avatar&size=small&id=5c88a4cb92f774eec &t=1570687722163 [] []
[2019-10-10 07:31:59] Espo.ERROR: Uncaught Exception Slim\Exception\Stop: "" at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php line 1022 {"exception":"[object] (Slim\\Exception\\Stop(code: 0): at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php:1022)"} []
[2019-10-10 07:31:59] Espo.ERROR: Display Error: , Code: 404 URL: /?entryPoint=avatar&size=small&id=system&t=15706877 22163 [] []
[2019-10-10 07:31:59] Espo.ERROR: Uncaught Exception Slim\Exception\Stop: "" at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php line 1022 {"exception":"[object] (Slim\\Exception\\Stop(code: 0): at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php:1022)"} []
[2019-10-10 07:31:59] Espo.ERROR: Display Error: , Code: 404 URL: /?entryPoint=avatar&size=small&id=1&t=1570687722163 [] []
[2019-10-10 07:31:59] Espo.ERROR: Uncaught Exception Slim\Exception\Stop: "" at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php line 1022 {"exception":"[object] (Slim\\Exception\\Stop(code: 0): at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php:1022)"} []
[2019-10-10 07:31:59] Espo.ERROR: Display Error: , Code: 404 URL: /?entryPoint=avatar&size=small&id=5ab468a18546f5873 &t=1570687722163 [] []
[2019-10-10 07:31:59] Espo.ERROR: Uncaught Exception Slim\Exception\Stop: "" at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php line 1022 {"exception":"[object] (Slim\\Exception\\Stop(code: 0): at /var/www/espocrm/vendor/slim/slim/Slim/Slim.php:1022)"} []
[2019-10-10 07:32:03] Espo.DEBUG: BPM: processPendingFlows [] []"

[eymen.elkum]

did u checked if the data/upload folder ? the images are located there, this error can occur when the image file was removed

[eymen.elkum]

for ex check this file: data/upload/5c88a4cb92f774eec , this file must be exist

[Ellen]

Hi,
Almost files are still there.
But when we view in system is error 404.
Is the permission correct? -rw-rw-r-- 1
Thank you

[Ellen]

Please help to check urgently

[Ellen]

Hi Tanya,
Please help to check

[Ellen]

pls advise asap

[Ellen]

Hello,
It's OK now.Thank you.