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Workflow email duplicating , sending multiple emails per workflow

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  • Workflow email duplicating , sending multiple emails per workflow

    Hi,

    I have a small problem with workflow email sending. per workflow its sending same email 2 times and 4 times, Please refer details for reference.

    Eg:
    if 2 emails
    1 email > 11.00
    2 email > 11.01

    If 4 emails
    1 email > 11.00
    2 email > 11.00
    3 email > 11.01
    4 email > 11.01

    Below is the workflow rule

    Trigger Type
    After record saved
    Conditions

    All (All must be met)

    Stage
    equals value
    New
    Category
    equals value
    Regular
    Actions

    Update Target Record ยป TP Request
    Assigned User
    Johnn
    Send Email
    Immediately
    From
    System
    To
    Specified users
    Johnn
    Kevin
    Email Template
    Opportunity Status


    Do you have any idea why is it sending duplicate emails ?
    Cheers!
    Nishan.

  • #2
    Hello,
    what version of Advanced Pack and EspoCRM do you use?

    Comment


    • #3
      I have tested it on EspoCRM v.5.7.0 with Advanced Pack v.2.3.14. It works as it should.

      Comment

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